0999 Bat FAQ — Common Questions & Answers

To register registration page Go ahead. Enter your mobile number or email, password, and referral code (if you have one). Once your OTP is verified, your account will be activated. The whole process takes just 2–3 minutes.

Each person may only register one account. Opening multiple accounts using the same device or mobile number is against our rules. If detected, all associated accounts may be suspended.

KYC (Know Your Customer) verification is required for security purposes. Before processing a withdrawal, you may need to submit a photo of your national ID or passport. This keeps your account secure and helps prevent fraud.

Yes, you can update your registered mobile number or email from Account Settings. However, identity verification (OTP) will be required to make the change. For major changes, it's best to contact support for assistance.

To close your account, email support@0999bat.app or submit a request via live chat. Your account will be deactivated once all remaining balance has been withdrawn. Self-exclusion is also available as part of our responsible gambling options — Learn More।

The following deposit methods are currently available:

• bKash — most popular method
• Nagad — Fast & Easy
• Rocket (DBBL)
• Bank Transfer — for larger amounts
• Crypto — USDT/BTC supported

To learn more Financial Transactions Visit the page.

Minimum deposit as low as ৳500. Limits are the same for mobile banking (bKash/Nagad) and bank transfers. Deposits are typically credited to your account instantly.

First, wait 5–10 minutes. If the funds still haven't arrived, contact us via live chat or email with your transaction ID and a screenshot. In most cases, the issue is resolved within 30 minutes after manual verification.

0999 Bat does not charge any additional fees on deposits. However, your mobile banking service provider (such as bKash) may deduct their own transaction fees in accordance with their policies.

Withdrawal requests are typically processed within 15–30 minutes processing is completed. During peak hours (7 PM–11 PM) it may take slightly longer. Larger amounts may require additional verification.

Minimum withdrawal ৳500 and maximum daily limit ৳5,00,000. Limits may differ for VIP members. For more details Financial Transactions Visit the page.

Common reasons for withdrawal rejection include incomplete KYC verification, unmet bonus wagering requirements, or incorrect payment details. Contact live chat to find out why your withdrawal was declined — most issues are resolved quickly.

Yes, but you must meet specific wagering requirements before withdrawing any bonus. For example, a 1x bonus means you need to wager that amount once before the withdrawal becomes eligible. Terms for each offer Promotions page for full details.

The following bonuses are currently available:

• Welcome Bonus: Up to 100% on your first deposit
• Reload Bonus: On every weekly re-deposit
• Cashback: Weekly cashback on losing bets
• Referral Bonus: Refer a friend and both of you get rewarded
• VIP Rewards: Exclusive rewards for regular players

View Latest Offers Promotions page.

Enter the code in the voucher code box at the deposit page or on the Promotions page. If the code is valid, the bonus will be applied automatically. For more information about vouchers Voucher Visit the page.

Yes, every bonus has an expiry period — typically between 7 and 30 days. If the wagering requirements are not met within that time, the bonus will be forfeited. Always read the terms carefully after claiming a bonus.

You can bet on 20+ sports including cricket, football, tennis, badminton, basketball, and volleyball. All major tournaments are covered — IPL, BPL, World Cup, and more. See details Sports page.

Yes, 0999 Bat offers live betting. Place bets at real-time odds on matches already in progress. Live scores, stats, and updated odds are all available in one view. Betting View live events on the page.

Odds for all upcoming and live matches Match Odds page. Odds update every few seconds. All bet types are available — 1x2, Handicap, Over/Under, and more.

Once a bet is confirmed, it generally cannot be cancelled or changed. However, in some cases you can use the "Cash Out" feature to settle your bet before the match ends.

login page Click the "Forgot Password?" link. An OTP will be sent to your registered mobile number or email. Use the OTP to set a new password. The entire process takes just 2–3 minutes.

After logging in, go to Account Settings → Security → "Two-Step Verification" and enable it. Choose between Google Authenticator or SMS OTP. With 2FA enabled, your account stays protected even if your password is compromised.

Change your password immediately and log out of all devices. Then email us at support@0999bat.app. 0999 Bat will never ask for your password or OTP — if you receive any such message, treat it as a scam.

Yes, 0999 Bat operates under an international license and is secured with SSL encryption. Your personal information and financial data are fully protected. To learn about our privacy policy, Privacy Policy Visit the page.